Terms used in this agreement have the meaning specified within the Definitions section below. We may amend these definitions and our legal terms at any time without specific notice to you. The latest copies of our legal terms will be posted on our website (TSG.International/legal), and you should review all legal terms prior to using our websites, products and services.
After any revisions to our legal terms are posted, you agree to be bound to any such changes to them. Therefore, it is important for you to periodically review our legal terms to make sure you still agree to them.
By using our website, products or services you agree to fully comply with and be bound by our legal terms. Please review them carefully.
1.1. The terms us, we or our refers to TSG International, the owner of the websites and service provider.
1.2. A Visitor is someone who merely browses our websites, but has not registered as a customer.
1.3. A Customer is an individual that has registered for a myTSG Account to use our products or services.
1.4. myTSG Account is our online billing, support and management system for our customers found at my.TSG.International
1.5. Products and Services represents the collective functionality and features as offered through our websites to our customers.
1.6. A User is a collective identifier that refers to either a visitor or a customer of TSG.
1.7. All text, information, graphics, audio, video, and data offered through our websites are collectively known as our content.
2. Legal Compliance
2.1. You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our websites.
3. Intellectual Property
3.1. Our websites contain our service marks and trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our websites does not constitute any right or license for you to use such service marks/trademarks, without the prior written permission of the corresponding service mark/trademark owner.
3.2. Our websites are protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of our websites is strictly prohibited. Your use of our websites does not grant you ownership rights of any kind in our websites.
4. Links to other websites
4.1. Our websites may contain links to third party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third party websites.
4.2. The inclusion of links within our websites does not constitute any endorsement, guarantee, warranty, or recommendation of such third party websites.
4.3. TSG International has no control over the legal documents and privacy practices of third party websites; as such, you access any such third party websites at your own risk.
5. General Terms
5.1. Our legal terms shall be treated as though it were executed and performed in Australia and shall be governed by and construed in accordance with the laws of Australia without regard to conflict of law principles. In addition, you agree to submit to the personal jurisdiction and venue of such courts.
5.2. Any course of action by you with respect to our Website, Products or Services, must be instituted within one (1) month after the cause of action arose or be forever waived and barred.
5.3. Should any part of our legal terms be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect.
5.4. To the extent that any content in our websites conflicts or is inconsistent with our legal terms, our legal terms shall take precedence.
5.5. Our failure to enforce any provision of our legal terms shall not be deemed a waiver of such provision nor of the right to enforce such provision.
5.6. The rights of TSG International under our legal terms shall survive the termination of our legal terms.
6. myTSG Account Access
6.1. When a customer registered for a myTSG Account, the customer is held liable for the information that is provided.
6.2. TSG International assumes the information provided on account registration or orders are provided correctly. This information may be used to confirm ownership of the account when seeking customer service, or may be used to contact the customer if such need arises.
6.3. Customers may access their myTSG Account at any time if they have access to the initial e-mail account that was used during registration.
6.4. We recommend using an externally hosted email address to ensure continued delivery of important service information and notifications.
6.5. If a customer claims they no longer have access to the e-mail account associated with their myTSG account, the customer must provide TSG International with information about their account including:
· Last payment date
· Invoice Number
· Full name
· E-mail address
· Phone Number
· Secret Question
· Active Products / Services
6.6. In the event more than one party claims ownership of a myTSG account, through providing the information which may grant them access to the respective account TSG International is not obligated to provide access to any of the parties.
6.7. TSG International is not obligated to solve any kind of dispute that may solely decide who to provide access to according to internal information and historical data that may have been collected about the customer, based on the usage on the respective account.